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It's crucial that you've reported the issues to your landlord in writing (email, text, letter) and given them an opportunity to rectify the problems. A claim is usually stronger if the landlord has ignored your requests or carried out inadequate repairs.
Evidence You'll Need
To support your claim, you should gather:
- Proof of tenancy: Tenancy agreement.
- Records of reporting: Dates, times, and copies of letters, emails, or texts to your landlord.
- Photos/videos: Clear evidence of the disrepair and any damage caused.
- Medical records: If you or anyone in your household has suffered health issues due to the disrepair.
- Receipts: For damaged belongings or temporary accommodation costs.